SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in December 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Certitude Trading Limited runs Pinewood and Hollywood, a residential care home in Colchester, Essex with room for 8 residents. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. That is smaller than most homes in Essex, where the typical home has 22 beds.
Its CQC rating, from April 2019, is Good across the board: overall and for every key question. The rating was carried over from a previous registration, which usually happens when a home changes owner. That matches its previous rating, from September 2016. At over 5 years old, this rating is older than most. 48% of ratings in Essex are as old (how rating age varies by council).
The home changed owner in December 2025. None of the 6 nearest rated homes has a higher rating. 11 of Certitude Trading Limited’s 14 rated homes are Good or Outstanding (compare care home groups). Its kitchen was rated 4 for food hygiene in August 2026. 89% of homes in Essex score the top mark of 5. 237 other homes in Essex share its tier, “Good”.
