SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Norse Care (Services) Limited, Ellacombe is a residential care home in Norwich, Norfolk with 45 registered beds. It is registered to care for older people and people with dementia. The typical home in Norfolk has 29 beds, so this one is bigger than average.
Norse Care (Services) Limited runs 17 care homes, and 14 of the 17 rated are Good or Outstanding. The nearest home with a higher rating is Hillcrest (Good), 0.3 km away. The kitchen has a food hygiene rating of 5 (very good), from August 2025. 89% of homes in Norfolk also score 5. Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England.
The current CQC rating is Requires improvement, published in October 2023. It was Requires improvement for safe, effective, responsive and well-led as well. For caring, the rating was Good. It was also rated Requires improvement at the inspection before, in February 2020.
